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  1. Your CD or DVD drive is not recognized by Windows or ...

    • Learn how to fix the issue of CD or DVD drive not seen in File Explorer or Device Manager, and not working properly due to driver problems. Find various methods to update, reinstall, or remove drivers,See more

    Symptoms

    Your CD or DVD drive is not seen in File Explorer (called Windows Explorer in Windows 7 and earlier … See more

    Microsoft Support
    Method 1: Windows 7 and 8.1 - Use the Hardware and Devices troubleshooter

    For Windows 10, skip to Method 2.
    In Windows 7 and 8.1, to open the Hardware and Devices troubleshooter, follow these steps:
    1.Press th… See more

    Microsoft Support
    Method 2: Check BIOS settings and chipset drivers

    1.Verify the drive is activated in the BIOS. BIOS systems vary by device. If you are not sure how to verify the drive settings in your device’s BIOS, contact the manufacturer of your device.… See more

    Microsoft Support
    Method 3: Update or reinstall the driver

    To update the driver, search for the driver on the device manufacturer's website, and then follow the installation instructions on the website.
    To reinstall … See more

    Microsoft Support
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  1. If you want to play DVDs in Windows 10, go to Microsoft Store to buy Windows DVD Player or another app that plays DVDs. Free DVD player options are also available.

    You can download a free trial version of Windows DVD Player to check if it's compatible with your device before you buy it. Select the Free trial button on the Windows DVD Player page in Microsoft Store.

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