There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

Microsoft has been slowly but steadily gaining share in Salesforce's key CRM-software market. Generative AI may be a new ...

Salesforce CEO Marc Benioff criticized Microsoft Corp for its artificial intelligence tools, claiming that they are overhyped and underperforming.

Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Generative AI may be a new ...

Zoho has added another distribution agreement. This time, it has signed a strategic partnership with SiS Distribution ...

Microsoft credited the strong growth to Azure OpenAI usage, which has doubled in the last six months, as it helps customers ...

Microsoft (MSFT) is set to report its fiscal first quarter earnings after the bell on Wednesday as investors and analysts look for more signs that its big artificial intelligence bets are paying off ...

MSFT's first-quarter fiscal 2025 shines with robust Azure and Office 365 performance, amplified by surging AI Copilot ...

One company that's investing heavily into AI these days is Microsoft (NASDAQ: MSFT). Not only has it invested in OpenAI, but ...

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...