The pension deficit of EUR 1.4 billion at the first quarter of 2024 is also a historic low as the group continues to sell down its remaining investment holding in Siemens Energy to its pension fund.

Customer support—be it one person at a small company or teams of people at multiple locations throughout the world ...

As with CCaaS peers, Five9 is well placed to benefit from the massive contact center cloud transition opportunity, with less than 30% of global contact center agents having moved to the cloud as of ...

In today's fast-paced business environment, the ability to capture, manage, and share organizational knowledge has become ...

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BlackLine's stock is trending upwards, driven by a sticky customer base and potential increased demand. Find out why BL stock ...

ClickUp stands out among the top project management software on the market ... Scope of services 9.0 Costs 9.0 Features 10.0 ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access information on a device and to provide personalised ads and content, ad and ...

Contact center software startup Regal Voice Inc. announced today that it has raised $40 million in new funding to accelerate the rollout of its AI Phone Agents for contact centers.

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Learn about the state of contact center technology and the latest software improvements giving call centers like yours a ...