Internet Archive Hackers Exploit Zendesk Access
The Internet Archive has confirmed a third security breach on October 20, 2024, in what has become a series of escalating ...
This time, hackers were able to gain access to the platform that manages the Archive’s support tickets by exploiting ...
Zendesk builds on complete service solution to strengthen human and AI partnership for the contact centre zendesk ...
Omnichannel AI agents and next generation agent copilot offerings boost human and AI collaboration across workflows ...
Today, Zendesk introduced a series of innovations, including AI-powered agents for omnichannel support, enhanced agent ...