There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

Chat with their sales team to get any unanswered questions resolved. Here’s the exact pricing breakdown for Microsoft Dynamics 365: Microsoft Dynamics 365 offers AI-based scoring models that ...

a “sales order agent” for Dynamics 365 Business Central, and a “case management agent” Dynamics 365 Customer Service. The AI ...

In today’s fast-paced marketing world, having the right tools can make all the difference. ERP (Enterprise Resource ...

Microsoft's Copilot Studio product, which will launch next month, has already found early adopters like McKinsey. The ...

Soon after announcing a multi-billion-dollar investment deal with OpenAI in January 2023, Microsoft developed Copilot, its ...

Microsoft says agents can save companies as much as $50 million a year or offer the equivalent value of 'adding 187 full-time ...

Microsoft has revealed how it plans to price and license its upcoming Dynamics 365 cloud software ... customer service and sales apps." Numoto goes on to explain how with traditional app-based ...

The pace of AI innovation today continues to be extraordinary, and at Microsoft we are focused on helping organizations ...

For enterprises that have adopted Gen AI, the cost savings of automation are real, as is the speed at which they can achieve meaningful business results.

Microsoft announced this week new AI autonomous agents and agentic capabilities in Dynamics 365 that accelerate sales and business results, provide competitive advantage and productivity gains and ...

Copilot Studio agents have access to the latest models, including new models such as OpenAI’s o1, which is currently ...