The Internet Archive hackers still have access to its internal emailing tools
The Internet Archive has been slowly coming back online after the attacks and has resumed some services, including its ...
The Register on MSN3h
Internet Archive exposed again – this time through Zendesk
Despite the Internet Archive's assurances it's back on its feet after a recent infosec incident, the org still appears to be ...
Internet Archive Breached Again–Third Cyber Attack In October 2024
The Internet Archive has confirmed a third security breach on October 20, 2024, in what has become a series of escalating ...
Internet Archive breached again through stolen access tokens
The Internet Archive was breached again, this time on their Zendesk email support platform after repeated warnings that ...
Business Wire11d
Zendesk Builds on Complete Service Solution to Strengthen Human and AI Partnership
SAN FRANCISCO & NEW YORK--(BUSINESS WIRE)--Today, Zendesk introduced a series of innovations, including AI-powered agents for omnichannel support, enhanced agent copilot, powerful voice ...
Computer Weekly27d
Zendesk debuts outcome-based pricing for AI agents
In a bold move to drive the adoption of artificial intelligence (AI) in customer support, Zendesk has announced an outcome-based pricing model for its AI agent capabilities. Maureen Chong ...
Yahoo Finance11d
Zendesk builds on complete service solution to strengthen human and AI partnership
Leading in AI-powered customer and employee experiences through its complete service solution, Zendesk's new capabilities help companies deliver exceptional service in a way that is easy to use ...